Shipping Policy
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1. SHIPMENT PROCESSING TIMES
All orders are processed within 1-2 business days (excluding weekends and holidays) after ordering. Please note that during high volume periods, processing time may take longer than usual.
2. SHIPPING METHOD AND DELIVERY TIME
Standard Delivery: 5-8 business days | Free
3. COSTS
For orders in France, Germany, Great Britain, Spain and Belgium: the cost for standard shipping is free.
For other destinations: the cost for standard shipping is €4.99.
4. ORDER TRACKING
Once your order has been shipped, you will receive an email with a tracking number. You can track your order using the tracking number on the carrier's website or on our "Order Tracking" page on our website.
5. DAMAGED AND LOST ITEMS
If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include a refund or replacement.